Have you heard of the 70-20-10 policy?
According to this principle, only 10% of our learning takes place through formal training. Rest is indirect learning that occurs through the acceptance of challenges (70) and the observation of other people (10).
Formal education is essential for you to improve your quality and make things better. But you can learn a lot from other people. It is called non-formal education and it uses observation and technology such as Learning Management System (LMS), discussion forums, social media, blogs etc.
What is social education?
Learning by observing people. This is the simplest definition of social studies. We have all been doing this work knowingly and unknowingly since childhood. This is a common technique that our brain uses to adjust our behavior to a social situation. From greeting people and respecting elders, street etiquette and work ethic are all taught through social studies.
Albert Bandura first noticed this type of teaching in 1977. His theory reveals that people imitate or model the behavior of others. Environmental factors, his / her behavior, and individual’s mental and physical abilities have equal impact on social education.
There are four levels of social education theory proposed by Bandura
Awareness: A person becomes aware of certain behaviors. It happens by observing the people around you.
Hold: Once you become aware of a certain behavior, you need to remember to do the same in your life.
Modeling / Imitation: Now comes the stage when you start imitating the same behavior. Your physical and mental abilities are a barrier to imitating proper behavior.
Motivation: If imitating that behavior gives you some benefit or you appreciate it, you will often be motivated to repeat it. Similarly, if people in your social settings discourage it, you will stop doing it.
Although social studies has been a part of our lives for centuries, it is now being deliberately used to create better performers and leaders. It is widely used in educational institutions and in the workplace to provide education that is as important as formal education.
A corporate social education
According to the 70-20-10 principle, 20% of our learning happens through social connectivity and collaboration. Social learning occurs in the corporate environment through direct interaction with other employees or through indirect interaction through the Learning Management System (LMS), online discussion forums, blogs, etc.
This type of interaction initiates a two-way learning process. One is where we learn from our seniors and the other is when their new ideas and ways of working are presented by the younger generation.
The benefits of a corporate social education
The power of the unconscious mind
Our unconscious mind is stronger than the conscious mind. Much of social learning happens unknowingly and naturally. For example, one of your colleagues was rewarded for exceptional performance. The tendency of people to seek that praise. So you start learning from how they work and start communicating with them. Finally, you will see your performance improving.
An experienced mind can teach something that no one else can
The people you think are idols are at a certain level because of all the hard work and obstacles they face. When such people share tips, experiences, mistakes and suggestions, you can learn something exclusive, something that no book will teach you.
Quick problem solving
With so many talented people on one platform, finding solutions to your questions is not a difficult task. Quick resolution of staff questions increases productivity.
Use existing talent
Unlike formal education, social education does not require professional trainers who take a lot of money. Your company has amazingly skilled people who can contribute to sharing useful knowledge with the rest of the staff.
The more you engage in what you are doing, the more time you will remember it. Social studies in a corporation is far from interactive and book knowledge. It encourages employees to be employed during training or when completing a task. Employee engagement is a challenge but social learning using an LMS or an online discussion forum can make it easier.
You do not have to invest a lot of money. Creating a platform for open discussion is not very difficult. With software programs like LMS, this is a piece of cake.
Employees are well informed
Employees expand their knowledge when they discuss a bunch of topics. They can learn something beyond their technical skills. Your employees will learn a lot about your organization, more than what is stated in the annual report. A well-known employee can add a lot of value to the company.
How can an LMS help in social education?
An LMS is a software program that helps create a seamless online learning experience. It has many handy features that make online training easy to create, perform and manage.
These features make conducting formal online training easy and affordable. But an LMS can also help in social education. Your LMS may include the following features:
Your LMS can be used to connect and inspire each other while training your employees to build an online learning community. You can also divide employees into groups based on their work function and the type of training they are receiving.
With gamification features, you can make the learning process enjoyable and inspiring. Leaderboards are a great motivator for employees who are lagging behind. Action is strengthened when you are rewarded for the same. Rewarding leaderboard toppers is a great way to inspire people to reach their goals.
These sessions are great for meeting and answering questions that can lead to better discussions. The answer to a question helps many people in the group, increasing the scale of learning.
You can send notifications of news feeds, announcements, etc. These one-way communication methods are great for making people more aware of the organization
With AI technology you can make recommendations and invite people to join a specific online training course. They also know which e-learning courses are more popular. So if more people are doing a course and discussing it, you’ll want to do it too – fear of getting lost.
You can organize some competitions and motivate employees to participate. You can ask a question and ask your staff to come up with a solution. Group activities are well chosen. Seeing everyone’s unique solutions is a great source of motivation and social learning.
Dussebo It is a cloud based learning management system with many features that will help in social education. Discover, coach and share Combining social learning and material curation into a single, unified system that provides an unparalleled learning experience.
Read more about Discovery, Coach and Share here
Social education is just as important as formal training. Social studies can contribute to knowledge that may not be formal training. It builds deep bonds with other employees and helps maintain good relationships. The rate of retention of social education is high and cheap.
In the corporate environment, employees can learn from the experience of their seniors. It helps to solve questions at a faster rate, thus making your workforce more productive. You can use an LMS to add features like community, competitions, games, questions and answers, etc. to give online training and encourage social learning.