Ali Ashur, CEO of Hand of Mercy Health Care, discusses how he is helping

Ali Ashur is the CEO of Hand of Mercy Health Care – a mental health and wellness facility located in Portland, Maine.

With the goal of providing quality and compassionate care, Hand of Mercy professionals are committed to helping program participants acquire the skills they need to navigate personal milestones. Offering a wide range of services, their team of experts work diligently to ensure the knowledge and resources needed for long-term success.

  1. What do you currently do in your company?

I am the CEO of Hand of Mercy Health Care, an organization that works diligently to ensure that members of our community have access to quality mental health care. Founded in 2019, we’ve spent the last three years helping individuals keep their best foot. Through our support, we provide the tools and resources needed to integrate people into communities. We recognize that everyone is different, so we work with program participants to keep them on track for success.

  1. What was the inspiration behind your business?

Prior to establishing Hand of Mercy Health Care, I worked as a language interpreter. I always wanted a role that allowed me to positively influence others. I also acknowledge the lack of quality mental health care in the state of Maine. I did my best to bring members of my local community together. I now work with the most passionate people I have ever met. We provide services for both individuals and families and our facility is founded on the principles of compassion, acceptance, respect, empowerment and sincerity.

  1. What defines the way you do business?

I never think of my job as a business, but a community of like-minded people who are working to help people reach their full potential. Providing high-quality and compassionate care, we work with anyone who is struggling to navigate through competitive times. However we do use some social platforms to help us reach and spread the word.

  1. What can you share in being productive?

I have to say contact. When working in a team, it is important to keep the channels of communication open throughout the day. Make sure everyone is always on the same page and working towards the same goal. Also if you start to feel overwhelmed then never be afraid to assign specific tasks. Everyone is there to help you succeed.

  1. Say a long-term goal in your career.

We are on a mission to serve people in need of mental health care in the state of Maine. Our goal is to continue to provide the highest level of service for both individuals and families. Our guiding vision consistently reflects our core values ​​and we look forward to our continued expansion in Portland and beyond.

  1. How do you measure success?

We are able to help measure success by the number of people. This line of work is never easy, but it is extremely effective. Everyone heals differently. This is why we focus on letting everyone know when they understand their story. We then draw up a comprehensive action plan to get them the help they need.

  1. What is the most valuable lesson you have learned through your career?

The most valuable lesson I have learned is that I will never stop learning. Every person walking through our door is different and needs different tools to be successful. I am currently pursuing a degree in Psychology from the University of Southern Maine, as it will further enhance my knowledge and understanding of mental health.

  1. What advice would you give to others who are aspiring to be successful in your case?

If you have a lack of emotion, do not pursue a role in mental health services. Although I run the business side of most things, I come to work every day knowing I’m making a significant difference in my local community. My advice would be to do extensive research and volunteer first to make sure the career path is right for you.

  1. What are some of your favorite things outside of work?

I own a business so it can be really hard for me to take a step back from my professional obligations. However once I get home I try to unplug and reset. I have recently started giving more time to myself so that I can give everything I have at work.

  1. What you can keep up with some of the most influential books you’ve read and / or the websites you recommend

“Burnout: The Mystery of Unlocking the Stress Cycle” by Emily Nagowski, PhD, and Amelia Nagowski, DMA. In our fast-paced society it can be difficult to take a minute for ourselves. This book has really helped me to re-focus and refocus my priorities.


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