Business Champion Awards Finalist Brendon Garvey, Chief Operating Officer of Global Procurement Group, talks about the motivation behind the business.
What you currently do in the Global Procurement Group
As COO I focus on working with our team, supporting them to deliver extremely high quality for our customers. Our growth has been driven by sustainable customer acquisitions and customer loyalty. This is because of the quality of advice and support we receive from our people every day. I am responsible for ensuring that these standards are constantly maintained and we go further, always striving to improve them.
What was the inspiration behind your business?
Our business has grown through the will of its founder and CEO, Fakhrul Islam, to give customers something different from other B2B energy companies – a greater understanding of when, where and how their energy is being used, so that they can reduce it and reduce costs. And carbon. I know our CEO for most of his career and I am inspired by that mission – to create a green, clean future for all of us.
Who do you admire?
I have had compliments from many people and colleagues over the years, but if anyone has been different, Severn Trent CEO Liv Garfield. We worked together at BT and I learned a lot from him. She is an inspiring female leader who combines the ability to really listen and support with a direct, honest approach. She is a role model not only for women, but also for young, ambitious leaders in general. What remains a male-dominated culture stands apart through its unwavering belief in its values and its ability to inspire others around it.
Looking back, did you do anything differently?
Many times I looked back at my career and asked myself why I didn’t say anything to express my opinion then. While nothing big can be seen, what I have learned over the years is that we must be courageous and speak respectfully and constructively about our beliefs and values.
What defines the way you do business?
Believing in the power of the people.
The success of a business really depends on its people. I started as the Chief People’s Officer at Global Procurement Group and my role was to get to know the people here, to help them develop. I have worked with our people to deal with them and support their efforts to be good people themselves. As citizens of this planet, we can play a positive role in the environment ourselves (and influencing others).
I’m excited about it because I really see it as a great opportunity to make a positive impact for future generations. The waste of energy really worries me because we still don’t realize its effects. At the moment, businesses everywhere are burning with energy – lights, monitors, heaters, generators and other appliances.
As we see the power crisis continue, as humans we have the power to reduce our energy by adopting technology that helps us see the impact. My way of doing business is to inspire people to make positive changes. There are no excuses and no chance to waste time.
What advice would you give to someone who is just starting out?
Listen and ask questions – it will help you grow. Also, always look for feedback and try to use it constructively to improve yourself. You don’t always get things right, just like I didn’t, but you will learn and develop and that’s the right way to success. Good luck!